At SkateHaven Store, we understand that when you order our premium figure skating apparel and equipment, you’re eager to receive your items and take your performance to the ice. That’s why we’ve designed a delivery system that combines efficiency with reliability, serving skaters across the globe.

Our Delivery Promise

Whether you’re preparing for competition or upgrading your practice wardrobe, we ensure your SkateHaven order arrives with the same care and precision that goes into our skating wear. Our team processes all orders within 1-2 business days, with multiple shipping options to suit your needs.

Shipping Methods

Standard Shipping

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 USD

Ideal for skaters who need their items promptly, our standard shipping offers tracking and reliable delivery through premium carriers. Perfect when you’re on a competition timeline.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: Free on orders over $50 USD

For those planning ahead, our free shipping option provides an economical way to receive your SkateHaven products. All orders must meet the minimum purchase requirement.

Delivery Details

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). During peak seasons or sales events, processing may take slightly longer. You’ll receive a confirmation email with tracking information once your order ships.

International Delivery

We ship worldwide (excluding some remote areas and parts of Asia). International orders may be subject to customs fees, which are the responsibility of the recipient. Delivery times are estimates and may vary based on customs processing in your country.

Order Tracking

For your peace of mind, all shipping methods include tracking. You’ll receive updates at each stage of your delivery journey, from our warehouse in Milwaukee to your doorstep.

Special Considerations

  • Competition Deadlines: If you have an upcoming event, please order well in advance or contact us at [email protected] for expedited options.
  • Gift Orders: We offer gift messaging – include your note during checkout.
  • Address Accuracy: Please double-check your shipping information to avoid delays.

Our Commitment to You

Founded by skaters, for skaters, we treat every order with the attention to detail that your sport demands. From our signature IceDress collections to essential skating bags, we ensure your items are packaged with care and shipped promptly.

Have questions about delivery? Our team of skating enthusiasts is always happy to help at [email protected].

With grace and precision,

The SkateHaven Team